Cancelation Policy

At Mami Glow Wellness, we strive to provide every client with the highest quality, personalized self-care services. To ensure fairness and efficiency, we have the following cancellation policy:

​

Standard Cancellations:

• Clients may cancel or reschedule appointments up to 24 hours in advance without penalty. Cancellations made within this window are considered late cancellations.

​

Late Cancellations & No-Shows:

• Appointments canceled less than 24 hours prior to the scheduled appointment time will incur a cancellation fee equal to 50% of the service price.

• Appointments canceled within 2 hours of the scheduled appointment time, as well as client no-shows, will be charged 100% of the service price.

• By booking an appointment with Mami Glow Wellness, clients authorize Mami Glow Wellness to charge the payment method on file for any applicable cancellation or no-show fees.

• Failure to respond to provider arrival attempts, failure to provide access to the service location, or failure to be present at the scheduled appointment time may be considered a no-show and subject to the full service charge

​

First-Time Exceptions:

• Mami Glow Wellness understands that emergencies and unexpected situations can occur. Requests for exceptions to this policy may be considered on a case-by-case basis at the sole discretion of Mami Glow Wellness. Granting an exception on one occasion does not guarantee future exceptions. Clients are encouraged to contact us promptly to discuss their situation.

​

Booking Acknowledgment:

• By booking an appointment, clients acknowledge and agree to this policy.

​

​

This policy ensures that we can maintain our schedule and continue to provide high-quality, at-your-door services for all our clients.